Independent Learning Responses

This procurement is required to modernise and strengthen the independent investigations supply market, to align with national expectations for learning responses. The proposed framework will be used by NHS England independent investigation teams, national commissioning teams and other authorised NHS commissioners who require independent, system‑based investigations or assurance/learning reviews.

The framework will be divided into Lots:

Lot 1. Specialist Advisor Role

Including:

Lot 1a: Investigation Lead

Lot 1b: Specialist Clinical / Subject Matter Expert

Lot 1c: Systems Based Learning Response Expert Advisor

Lot 1d: Patient/Family Liaison

Lot 2: Quality Governance Review

Lot 3: Systems Based Learning Response (including patient safety incident investigation)

Lot 4: Thematic Review

Lot 5: Pathway/Service Review

Lot 6: Safety/Action Review